Meet the team in Rugby








18 Church Street, Rugby, Warwickshire, CV21 3PU
01788 550 800


Haydn Yemm    MNAEA – Managing Director

I started in the property industry in 1986 with a large corporate estate agency chain in town of Towcester where I began as a trainee negotiator. Progressed and moved to their Daventry office and became a senior negotiator and then moved to Rugby in 1988 as a branch manager for a franchised estate agency. Became a partner in that Estate Agency firm in Rugby 1990 and grew the business to approximately 150 staff with the opening of the Coventry office. After leaving the large independent I was headhunted and took a consultancy role in Warwick for a successfull  independent firm of estate agents turning around an office that had previously been losing money and market share. After several months and increasing the branch turnover and market share  gave me the desire to set up Complete Estate Agents. Formed Complete in February 2005 and moved to 18 Church Street Rugby in Feb 2006. Expanded in Leamington Spa in 2012 with further expansion into Coventry City Centre in 2015. My hobbies are football, cycling, cooking and have recently renovated a property on the Costa del Sol, Spain.  My gorgeous and patient wife puts up with the long hours that I work. I have three amazing children, Natalie, Ryan and Oliver.       Mobile 07895 550800


Brian Williams – Sales Director

I have worked in the Rugby property market since 2002 and became a manager very quickly due to the passion I have for getting the job done. I have very high standards, especially when it comes to the clients customer service, advert and marketing. I believe that a large part of an estate agents job is marketing. The pictures, floor plan and description must be the best that it can be- this will give us the highest chance of gaining viewings for our sellers. My market knowledge stretches across Warwickshire with direct experience in Rugby, Leamington, Coventry and surrounding villages over these years. I have managed an upper market estate agents in Leamington and have chosen to start the Platinum Collection for Complete which will put my experience and passion to the test. I love my job, I don’t feel like I am working and the spirit in my office is of fun and professionalism, I tend to work late and get in early just so I have enough hours in the day.    Mobile   07813 298197






Luke Holyoake – Sales Negotiator

Having started in Estate Agency in 2016 I have quickly learnt the skills necessary to handle property and related chains to ensure the process is swift and the customer is 100% satisfied with the outcome of my efforts. I have always had a keen interest in property and customer service as I feel maximum effort must be provided in order to fulfil the customer’s needs and requirements. I intent to continue to learn key skills and implement them every time I handle a property. My hobbies include Films, Socialising and enjoy exploring new countries.    01788 550800







Joanne Yemm – Director

Having worked in Coventry for a solicitors firm as a legal secretary then a large corporate estate agent at the age of 19. Since the birth of my son in 1999 I chose a career path in human resources for a large company in Coventry employing 250 staff. Started at Complete in 2007 as a mortgage advisor after qualifying for my CeMap exams. Due to the downturn in the mortgage market my role has been to help with the finances and HR with Complete Estate and also heading up the Martin & Co franchise in Rugby. My hobbies are dancing, socialising, travel and looking after my two boys Kai & Oliver.